Dawn is showing an error message when I try to create my avatars.

We’re sorry to hear that! If you're already using a paid plan but you're still facing an error message, here are some tips that could help:

  • Make sure you’re using the most recent version of the app. If an update is available on the App Store or Google Play Store, we recommend downloading it.
  • Switch to a different internet connection. If you're using a Wi-Fi network, try your mobile data connection, and vice versa. If you're using a VPN, turn it off and try again.
  • Check that your device has enough storage available. If the error message appears when you try to save an image, the failure may be due to a lack of storage on your device. Try freeing up some space.
  • Update your iOS or Android software. Make sure you’re using the latest version by checking your device’s settings.
  • Close the app from your background processes and reopen it.

We hope this helps!